Terms and Conditions

Welcome to Sugar Limb Creations. By using our website or purchasing from our shop, you agree to the terms outlined below. Please read them carefully—they help protect you as a customer and ensure that we’re always aligned in expectations.

1. Who We Are

Sugar Limb Creations is a home-based, woman-owned small business founded in 2025. We specialize in custom design and print products, including but not limited to:

· Custom apparel (hoodies, t-shirts, caps)

· Printed mugs and pillows

· Custom artwork printing

· Personalized Jewelry

· Customized makeup bags, coasters, and campaign chairs

Every item is made to order, meaning it's created specifically for you based on your selected designs, colors, and customization details.

2. Eligibility

To make a purchase or use our website, you must be at least 18 years old or have permission and supervision from a legal guardian.

3. Custom Orders and Design Accuracy

All of our products are custom-printed and cannot be resold. That’s why it’s important that you double-check all personalization details before submitting your order. This includes:

· Spelling of names or phrases.

· Artwork or logo files.

· Product size, color, and placement choices.

Once an order is placed, we allow 24 hours for edits or cancellations. After that, your order enters production and can no longer be changed.

4. Pricing and Payment

All prices listed on the site are in USD. Prices may change without notice due to updates in materials, services, or carrier costs.

Payment is required in full at checkout. We accept most major credit/debit cards and secure digital payments via our website.

5. Processing and Shipping

Since every product is made to order, please allow [x] business days for production.

Once completed, your order will be shipped via USPS or UPS based on your chosen method at checkout.

We also offer:

· Local porch delivery (within designated zip codes)

· Contactless pickup from our home-based location (you'll be notified when your order is ready)

· Once your item ships, you’ll receive a tracking number via email.

Please note: We are not responsible for delays caused by shipping carriers or for lost/stolen packages once marked as delivered. If a delivery issue occurs, contact us, and we’ll assist you however we can.

6. Returns, Replacements & Cancellations

Due to the custom nature of our work, all sales are final.

We do not offer returns or exchanges. However, if you receive an item that is:

· Damaged

· Incorrect

· Defective in production

…please contact us within [x] days of delivery. Include your order number and a clear photo of the issue. If approved, we’ll arrange for a replacement or partial refund depending on the case.

Cancellations are only accepted within 24 hours of purchase.

7. Intellectual Property

You are responsible for ensuring that any images, logos, or text you provide do not infringe on any trademarks or copyrights. By submitting custom artwork, you confirm that you own the rights to it or have obtained permission to use it.

All original content on this site, including logos, product photos, and text, is the property of Sugar Limb Creations and may not be used or reproduced without written permission.

8. Privacy and Data

We value your privacy. Your information is used only for order processing, shipping, and direct customer support. We never sell or share your personal data.

For full details, please view our Privacy Policy.

9. Policy Updates

We may update these Terms and Conditions from time to time. Any changes will be posted here with an updated effective date. Your continued use of the site implies acceptance of any revisions.

10. Contact Us

If you have any questions about these terms or anything else, feel free to reach out.

You can contact us through our Contact Page or by email at: [Insert Email Address]

We’re always happy to help and want your experience with Sugar Limb Creations to be seamless, personal, and enjoyable.